Quality Standards
It is the policy of Barloworld Handling Ltd to operate a Quality Business System that matches the requirements of ISO 9001:2008 The purpose of this system is to ensure that we meet and where possible exceed customers' expectations and by doing so create extra value through the provision of world class service, innovation and continual improvement.
Our quality objectives are set and measured through the means of written performance improvement measures including;
- Team scorecards
- Individual scorecards
- Performance improvement team meetings
- Individual performance management plans
- Lean 6Sigma methodology
